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Contact vebou

Have a question about one of our laser igniters, or need help with an order? You are in the right place. Use any channel below, or send a message through the form and we will get back to you.

Address

4845 Pearl East Circle Suite 101
Boulder CO 80301, US

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Faster Replies

A Few Details That Help Us Reply Faster

The more specific your message, the faster we can give you a useful answer. Here is what helps most by question type:

Product question

Tell us which model you are asking about — KyberSpark X, KyberSpark Core V2, or Beam Cannon MK-V — and what you plan to use it for.

Order question

Include your order number or the email address you used at checkout.

Returns

Include your order number and a brief description of the issue.

Customization

Let us know which model you have in mind, what you want changed, and attach any reference images if it helps.

Self-Service

Quick Answers Already on the Site

Some questions have a full answer waiting — no need to wait for a reply.

Shipping & Delivery How orders ship, estimated delivery times, and what to expect. Refund & Returns Policy KyberSpark X Full specs, package contents, and use case details. KyberSpark Core V2 Specs, controls, and what comes in the box. Beam Cannon MK-V 500W model details, dimensions, and features. Customization What personalization options are available before you reach out.

Customization

Interested in a Personalized Laser Igniter?

Customized laser igniters start with a conversation. Take a look at the Customization page to see what is possible, then reach out through the form above or email us directly at [email protected]. We will work through the details with you from there.

Explore Customization Email Us Directly
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Made to spec

A clear reference helps start the conversation.